Roman Relocation Inc

Absolutely under no circumstances should you use this company. They broke my recliner, couch, several dishes and left damage to my new home. They were extremely unprofessional, ignored my inquiries about when they would actually deliver my items (you do NOT get to pick the date, they just come at whim) and gave me the run around. I paid a significant amount of money for my recliner and couch (the recliner still had tags on it) and I received a claims settlement for $69. That was it. No apology or attempt to repair anything. After nearly 1 month of me WAITING for my items, on top of months waiting for this claim to process, I get $69. This business is an absolute scam. Do NOT use them. They were 24 hours late to pick up and 3 weeks late to drop off. They are completely negligent, their movers were incompetent, ill-prepared and completely messy. They left black smudges of oily mud that had a WORM in it across my hallway! There are PLENTY of other companies willing to waste your time and make money off of you, do not give Simple Moving or any of the many other variations of this company a chance to give you the run around. They completely ruined the first months of my homeowning experience and with this joke of a claim for the items they completely broke, it was just salt in the wound. I cannot stress enough. Please don't use them.

Move size: 1 Bedroom Home Service cost: $3000

We moved from MN to AZ. Not only did they double the cost of my quote when they arrived, what did arrive at our home in AZ was badly damaged. Broken glass, full length mirror was folded, office furniture completely destroyed. We are still trying to figure out where the rest of our stuff went. Try getting a hold of this place for customer support. Nobody answers and the VM is full. If you want your stuff to arrive safely and in one piece, I would not call this company. I will be contacting the BBB. Not a reputable business.

Move size: 3 Bedroom Home Service cost: $9100

This company raised the price of the move on us 3 times. Didn’t deliver a jumbo tub of our items and then broke a light fixture in our new home with the first piece of furniture they moved. They broke a 400 dollar frame, broke a French easel, and multiple glass items and scratch and dented the floors and walls of the old house and the new house. They show no honesty for anything. They took weeks to answer or call back and then had a horrible attitude with jasmine who gave no information or idea of Time. They then arrived at 9:00 on a Sunday night and would unload till they had their money. They didn’t. Finish till midnight and asked for a tip after they broke things, complained about how heavy things were and didn’t have our property. This is a horrible company.

Move size: 3 Bedroom Home Service cost: $11500

My entire experience from start to finish with this company was beyond horrific. It started off by the movers being multiple hours delayed to pick up my items (Arriving at 10 PM to begin the move) and then they didn’t have enough room on the truck to get all my items on it. That required them to come back again the next day. They also introduced an additional charge on pickup that raised my total price of the move by 30%. The delivery was delayed by two weeks, they lost 6 of my items (never to be returned) and misplaced my couch for 4 weeks. Every interaction with someone from the company was rude, disrespectful and bordered on the line of being a joke - it was that unbelievable. After having over 7K in damages and lost items, they offered me $129.00. If I can save you the biggest headache of this year - at ALL cost - do NOT do business with this company.

Move size: 1 Bedroom Home Service cost: $3000